Frequently Asked Question
What is CloudDesk®?
Who is CloudDesk® for?
How much is CloudDesk®?
How does CloudDesk’s time tracking work?
How often does CloudDesk® take screenshots?
Where are screenshots saved?
Does CloudDesk® record employee screens?
Does CloudDesk® record voice and video?
How does CloudDesk® track internet activity?
How does CloudDesk® calculate activity rates?
How does CloudDesk® calculate idle time?
Does CloudDesk® track location?
How can I use CloudDesk to track employee’s productivity?
What can managers track from the Mobile App?
- Working hours, break, idle/active time
- Meeting time
- Web/app usage data
- Activity data
- Location of employee
Does CloudDesk® run 24/7?
Is CloudDesk® legal?
Yes, CloudDesk® is legal and does not violate any privacy regulation when used correctly. CloudDesk® does not track any activity without employees’ consent, which is the “Start Working” button.
We highly recommend that you disclose why, when, and how you are going to use CloudDesk® to your employees and contractors before they start using the app. This helps your employees to fully understand the software so they can use it with peace of mind.
Please note: This is not legal advice. We recommend you consult with your legal counsel regarding monitoring your business and its employees.