In high-turnover industries, retaining talent can feel like an uphill battle. But for Amanda, an HR Director at a national hospitality brand, the answer was smarter hiring—not just faster. In this interview, Amanda shares how her team used CloudApper AI Recruiter to identify top candidates based on skill and cultural fit—ultimately helping them reduce turnover and build a more reliable workforce across dozens of locations.
Interview: Reducing Turnover Through Smarter Hiring with AI
Interviewer: Amanda, what made you explore AI for your hiring process?
Amanda: Our biggest problem wasn’t finding people—it was keeping them. We were constantly rehiring for the same roles because the people we brought in weren’t the right fit. Some left after a week. Others just didn’t click with the culture. That’s when we started looking at ways to hire more intentionally, and CloudApper AI Recruiter came up as a solution that could actually help us do that.
Interviewer: What specifically were you hoping to solve?
Amanda: Turnover, plain and simple. We were stuck in a cycle—hire fast, replace fast. We wanted to break that cycle. We needed to filter candidates better, not just based on experience, but also fit. Our managers were exhausted from rehiring and retraining. That’s when we realized hiring the right people upfront would make everything else easier.
Interviewer: How did CloudApper’s AI recruiting tool help with that?
Amanda: It started with resume screening. The AI reviewed qualifications, past experience, and even engagement indicators to find candidates most likely to succeed and stay. It helped us skip over people who looked great on paper but didn’t match our work style or values. That alone cut down the number of interviews we needed to do—and the quality of the hires went up.
Interviewer: Did the AI also assess soft skills or just experience?
Amanda: That’s actually what impressed me most. CloudApper’s AI Recruiting Solution didn’t just look for keywords. It used behavioral cues and response patterns to predict whether someone would be a good long-term fit. It helped us find candidates who not only had the right skills but were more aligned with our culture and expectations.
Interviewer: What changes did you notice after switching to AI in hiring?
Amanda: Our 90-day turnover dropped by 40%. That was huge for us. Store managers were spending less time retraining, and employees were sticking around longer. There was also a noticeable improvement in team morale, because people weren’t constantly having to pick up the slack when someone quit. CloudApper AI for Talent Acquisition gave us more stability across the board.
Interviewer: How did your hiring managers respond to using the tool?
Amanda: At first, there was hesitation. You know how it goes—“Will a robot really know who’s a good fit?” But after seeing how accurate and helpful it was, they were all in. It saved them hours each week and let them focus on onboarding and developing talent instead of screening resumes and chasing candidates.
Interviewer: Any advice you’d give to other companies struggling with turnover?
Amanda: Don’t just speed up hiring—smarten it up. We thought faster hiring would fix our staffing gaps, but we were just filling the same roles over and over. Once we started using CloudApper’s AI Recruiting Tool to find the right people, not just any people, things really turned around.
Conclusion
Amanda’s story highlights how using CloudApper AI Recruiter can help businesses reduce turnover by improving the quality of their hires. By filtering candidates based on both skill and cultural fit, her team built a more dependable workforce and reduced strain on hiring managers. The result? Better hires, less turnover, and stronger teams. If you’re struggling to retain talent, smarter hiring through AI might be the shift your business needs. Contact the CloudApper AI team today.
